1. About this website

These Terms and Conditions govern your use of the Wayfinding Kaia website ("the site"). By browsing or using the site, you agree to be bound by these terms. If you purchase a ticket or booking, separate Terms of Service also apply to that transaction.

2. Using the site

• You must use the site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the site by, anyone else.

• You must not attempt to gain unauthorised access to any part of the site, our systems, or any server on which the site is hosted.

• You must not use any automated means (including bots, scrapers, or crawlers) to access or extract data from the site without our prior written consent.

3. Accounts and membership sign-up

• If you create an account or sign up for membership, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

• You must provide accurate and complete information when creating an account.

• We reserve the right to suspend or terminate an account where these terms are breached.

4. Intellectual property

All content on the Wayfinding Kaia website, including text, graphics, logos and images, is owned by or licensed to Wayfinding Kaia and may not be reproduced, distributed, or used without our prior written consent.

5. Photography and content

Photography and video may be taken at our events and used across our website and marketing. This is governed by our Privacy Policy, which explains how images are used and how to request removal.

6. Third-party links

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site, and including a link does not imply endorsement.

7. Website availability

We aim to keep the site available at all times but do not guarantee uninterrupted access. We may suspend, withdraw, or restrict access to all or part of the site for business or operational reasons, including maintenance.

8. Limitation of liability

To the fullest extent permitted by law, we exclude liability for any indirect or consequential loss arising from your use of the site. This section relates to general use of the website only — liability relating to ticket purchases and event participation is set out separately in our Terms of Service.

9. Code of conduct

We expect all visitors and members to treat other members, staff, partners and suppliers with respect. We operate a zero-tolerance policy toward harassment, discrimination, or abusive behaviour, whether on the site, at events, or in any community spaces we host (including WhatsApp groups).

10. Changes to these terms

We may update these Terms and Conditions where our website, services, or legal obligations change. Any update will show a revised 'last updated' date at the top of this page. Where we make a material change, we will notify members and customers by email or via our newsletter at least [insert number] days before the change takes effect.

11. Governing law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact us

If you have any questions about these Terms and Conditions, please contact us at wayfindingkaia@gmail.com